How to Run a Successful Intranet: Insights from SWOOP Analytics

Cover page of the SWOOP Analytics 2024 SharePoint Intranet Benchmarking Report. Image credit: SWOOP Analytics.

Today, we’re continuing our discussion on intranets in SharePoint Online by diving into the latest findings from the SWOOP Analytics 2024 SharePoint Intranet Benchmarking Report. This comprehensive report offers a wealth of data on current trends, usage patterns, and future directions for SharePoint intranets.

This year’s report is particularly insightful, shedding light on how organizations are leveraging their intranets to boost employee engagement, enhance collaboration, and maintain security while navigating artificial intelligence (AI). Below, I’ve highlighted some key findings from the report and offered my reflections on what these trends mean for the future of intranet development.

Table of contents:

• Employee Access and Engagement
• Device Usage
• Content and Engagement
• Content Management and Health
• Employee Satisfaction
• Feedback Mechanisms
• Collaboration Tools Usage
• Impact on Communication
• Data Security Practices
• Compliance with Regulations
• Performance Metrics
• Analytics Tools Used